Privacy Policy

1. General Provisions

This Policy applies to all information the Operator may receive about the user through the website, request forms and messengers. By using the site and submitting a request, you agree to this Policy.

The Operator does not control and is not responsible for third-party websites the user may follow via links.

2. What Data We Collect

We collect only the data required to plan a route and organise a trip:

• Name and contact details — phone, email, WhatsApp and Telegram accounts;
• Trip parameters — destination, dates, number of travellers, budget and preferences;
• Data for visas, bookings and insurance — passport details are provided separately and only with your consent;
• Technical data — IP address, device type, cookies and anonymised analytics.

3. Purposes of Processing

Personal data is processed solely to provide services and to communicate with you:

• processing requests and selecting travel routes;
• booking hotels, flights and transfers;
• arranging visas, permits and insurance;
• keeping you informed about your trip;
• analytics and improving the website;
• compliance with legal requirements.

4. Legal Grounds

Processing is based on your consent, the travel services agreement, and the Operator’s legitimate interests in organising the trip. You may withdraw consent at any time.

5. Transfer to Third Parties

To fulfil your requests we share the necessary minimum of data with trusted partners:

• hotels and receiving partners along the route;
• air and rail carriers, transfer services;
• visa centres and insurance companies;
• payment services for online payments.

6. Cookies and Web Analytics

The site uses cookies and web analytics for anonymised visit statistics. You can disable cookies in your browser settings; some features may then work incorrectly.

7. Data Storage and Protection

Data is stored no longer than necessary for the purposes of processing or as required by law. The Operator applies organisational and technical measures to protect data from unauthorised access.

8. Your Rights

Regarding your personal data you have the right to:

• obtain information about the processing of your data;
• request correction of inaccurate data;
• withdraw consent to processing;
• request deletion of data;
• restrict processing in cases provided by law.

9. Operator Contacts

The personal data operator is Sayohat Travel LLC, Dushanbe, Republic of Tajikistan. Offices: Aini St. 49 · Rudaki St. 89. Phone: +992 88 329 99 91. Email: hello@sayohattravel.com.